NSU’s College of Pharmacy Opens ICUBAcares Center

As anyone who has started a new medicine recently will tell you, taking the drug properly, dealing with potential side effects and drug interactions as well as getting insurance approval can be overwhelming.  Imagine how challenging it would be if you’re fighting cancer or even simply caring for a sick child and dealing with medication questions or problems.

NSU’s College of Pharmacy recently teamed up with the Independent Colleges and Universities Benefits Association ICUBACare(ICUBA) and OptumRX, to create ICUBAcares – a resource which provides more than 15,100 employees of Florida not-for-profit colleges and universities and other educational institutions with answers via a call center to a wide range of questions about their medications.

“Research shows that pharmacists can help improve health outcomes,” explained Goar Alvarez, Pharm.D., C.Ph., FASCP, Assistant Dean and Director, NSU Clinic Pharmacy. “Our goal is to educate as well as advocate for ICUBA members, empowering them through education and pharmacist care to make better healthcare choices.”

ICUBACarePharmacists and pharmacy interns from NSU’s College of Pharmacy will be staffing the ICUBAcares center from Monday through Friday between 9:00 a.m. and 5:00 p.m. They can be reached by calling (954) 262-2777 or toll-free at 800-286-3967.

Alvarez explained that the center also will be doing medication therapy management, reaching out to patients who take a large number of medications or take problem prone medications to help ensure they are taking the most appropriate and cost effective treatments for their conditions.

“Problems can sometimes occur when a patient is seeing multiple doctors for different conditions,” said Alvarez. “We look at the patient’s total picture and work as a team with them, their doctors and pharmacists.”

“The medication therapy management program is designed to improve overall health outcomes, reduce healthcare costs and improve patient satisfaction with care. We anticipate that by empowering patients to better understand their therapies and take a more active role in their care, our pharmacists should be able to have an impact in reducing hospitalizations and emergency department visits.,” Alvarez explained.

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About Nova Southeastern University (NSU):
Located in beautiful Fort Lauderdale, Florida, Nova Southeastern University (NSU) is a dynamic research institution dedicated to providing high-quality educational programs at the undergraduate, graduate, and first-professional degree levels. A private, not-for-profit institution, NSU has campuses in Fort Lauderdale, Fort Myers, Jacksonville, Miami, Miramar, Orlando, Palm Beach, and Tampa, Florida, as well as San Juan, Puerto Rico, while maintaining a presence online globally. For more than 50 years, NSU has been awarding degrees in a wide range of fields, while fostering groundbreaking research and an impactful commitment to community. Classified as a research university with “high research activity” by the Carnegie Foundation for the Advancement of Teaching, NSU is 1 of only 50 universities nationwide to also be awarded Carnegie’s Community Engagement Classification, and is also the largest private, not-for-profit institution in the United States that meets the U.S. Department of Education’s criteria as a Hispanic-serving Institution. Please visit www.nova.edu for more information about NSU and realizingpotential.nova.edu for more information on the largest fundraising campaign in NSU history.


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